The customer service was outstanding the agent that helped me was very friendly well spoken and very patient in helping... me find exactly what I needed for insurance he had me enrolled in my policy and stated within the hour for my vehicle and when I need business insurance I will definitely be calling them later this yearread more
One thing I like about my experience with this company is the fact that the first contact made was by a human, not a... prerecorded call by a computer or what ever they use.I have had so many calls that was recorded telling me the "This Call Is Bing RECORDED For Quality Assurance And Training Purposes" asking how I was doing with a pause long enough to answer their question and then, assuming the reply was "Good" or "NOT GOOD" the computer continues to ask questions, most times no reference to who the call is from! I can't stand being talked to by some damn computer! I understand saving money but when computers put humans out of work do companies pass that savings on to there customers, I highly doubt it!!! That was the biggest reason I went with this company this world has become way to automated!!!!!!Also, I was impressed with the patience the person had with my inability navigate the smart phone to operate on the internet in making a insurance policy for an automobile it took me a while to get through it but they hung in there and talked me through it politely! I was at work on lunch and when I asked if they could call me at 5:30 the same man called me as i asked so i could finish the on line automotive insurance policy!!!I dont remember the man's name and I'm sorry for that but he was very understanding, THANK YOU!Recently I acquired a motorcycle to ease the cost of gas and got insurance for it through Sumner Insurance Services!I would recommend Sumner Insurance to anyone. I just hope "God Forbid" filing a claim is as easy.read more
It was great experience over all. My daughter has insurance because of you. I will be adding two more policies with... this insurance company for my other two kids thank you for your helpread more
Mr. Johnson was very helpful and friendly throughout the whole process of finding me the most affordable coverage for... my vehicle. Also set me up with the SR-22 to get my license reinstated from the DMV the next day to get me back on the road again. All this in less than 45minutes. Good jobread more
The gentleman I talked to took the time to find the best deal for me, his name is Corey. He was very professional yet... very personable. It took a little time for him to find the best price, and, he did just that! He didn't act bored at all taking time to look at prices. Corey, you ROCK!!!read more
I had been doing business with this company, veryGood service ,profesional, very helpful about my insurance needs, ... I would recommend to all my friends absolutelyread more
I got charged a 111.37 from this company that I did NOT authorize, the Person who is insured by them I use to know... closely but no longer have contact with them, when I informed them of the situation they said they can’t refund me till the INSURED got into contact with them?!?! EXCUSE ME. What does that have to do with me, and my money. Completely unacceptable and unprofessional.read more
Benjamin was a great help. We needed insurance on both our vehicles and he gave us a great price and explained it all... so we could understand what we were getting. Thanks Benjamin.read more
Well. I will tell this I actually choose summer insurances. Over competitor's and even though i could of saved 20. Or... more a month with the other offers i was given !, I went with summer ins.because of a young man goes by the name Johnson, ive never been. Treated with such respect and concern from. An ins salesman. Or most anybody that i come across in todays world its a rare find. And refreshing to know there are a few good. People left in this world. So thanks Johnson for lookin out for whats best in the long run of my intrests 8n car ins. And i want to tell you Johnson. Your. Parents im gonna bet and say have ALOT ti do with who you are today. GARENTEED. So heres a shout out to tbem good job Mom n Dad! I see your boy. CEO of his own firm oneday! Its people like him that make a difference in the worldread more
I haven't really had a chance to have any experiences with Sumner yet . But their price was right and they were there... when I needed than. . So I feel blessed and grateful. Thank you Sumner.!read more
I have kemper sumner insurance for my car, but last month I got a charged for $53 without any explanation.They have my... bank info and charged me disregarding professionalism.I will find another professional insurance when time permits.read more
The gentleman that helped me, Miguel, was super nice and very genuine. He helped save me quite a bit of money on my... insurance, as well! I would recommend Sumner Insurance very highly!read more
This company hits all the high marks in terms of customer service. I currently have three vehicle insured with them and... they made the process to insure easy and stress free. Do yourself a favor and ask for Johnson Hoong. He has helped me out with all of my policies and has had my back every step of the way. Thank you!read more
Really like my agent. He was on target and got me through the sign on quick and efficient. He deserves a raise and a... round of applause!Johnson was his name and he was very much an attentive and reasonable professional and I recommend him and Sumner Insurance to any one looking for insurance.read more
I spoke with Cynthia and she was very helpful and called me back right away about my car insurance quote. Yeah I’m sure... you get what you pay for for but honestly all insurance companies are pretty slimy so might as well go with an affordable one. Plus she was very nice and answered all of my questions. I loved my experience.read more
Aaron was super helpful! 10/10 would recommend, answered all my calls and got me a great price on my car insurance. As... a first time car buyer who needed full coverage, I had so many questions and he really took the time to explain. Even after having to make adjustments to my plan, he was still very patient and helpful! Thanks so much for the great customer service, and Awesome price comparisons. 👌🏼✨read more
Personal at Sumners has been ecllcellant.... I am very happy to be part of this branch.... made alot of issues become... easy for me to manageread more
Mrs. Katherine Lawrence is sure a blessing into my life and that of my family, with minimum investment of $600, be... rest assured to make your withdrawal of $7,200. After losing my job I have nowhere to lay my heads upon until I was introduced to Mrs. Katherine Lawrence by a friend who advise me to invest into her bitcoin trading and now my life have really change. Visit Mrs. Katherine Lawrence onWhatsApp: +14326522748Email: [email protected]read more
My agent (Johnson) was very helpful, personable, and professional when he helped me add a second vehicle to my policy.... He found a nationally recognized company with the coverage I needed and a better rate than I have been paying for just one car, saving me hundreds per year.Great job Johnson.read more
Their great price first and foremost! The effort they put into getting you discounts and making your insurance plan fit... your needs perfectly.read more
Been doing business with them for years . Miguel Felix from day one has been very attentive to my insurance needs when... it came to my cars, boat and RV . Always polite and follows up promptly.read more
I recommend what I recommend about summer insurance Services is their professionalism they are extremely prompt and... courteous and are eager to give you what you want and are ready to explain the details of the policy. And their correspondence is timely as wellread more
The. Service was great Josh worked with me until we were done. I will be telling other people about Summer Insurance.... Thanks for working with meread more
They're they're representative made me feel so much like like I was actually worthy of the time and effort. I felt so... very at home with the process of getting the insurance with this company. I would not recommend any other insurance that I know of for the simple fact that this company is so very easy and simple on getting insurance as well as very good customer service, I don't think that you could find any better customer service anywhere else. I I love Sumner insurance!read more
Aaron was super helpful pulling together insurance for a car I was purchasing, on a late Saturday afternoon of all... times. All I had to do was answer questions and he took care of the pricing options & all I had to do was provide virtual signatures & initials. The entire process was seamless & quickly managed.read more
they provided and answer questions that I had the agent Andrew Garcia was perty straight foreword.I well recommend this... Insurance company to all my friends.read more
I recommend Sumner, best representative I have ever dealt with. smooth process and they know how to find the best... insurance company for you.read more
The brokers told me i should get the insurance before i acquired the vehicle but that their 200$ broker fee could be... refunded if the vehicle acquisition fell through. Now that push comes to shove and it fell through, the brokers refuse to refund ANY of their 200$ fee. Despite me only having paid it due to their sleezy and misleading/lying sales techniques. I am incredibly unimpressed and dissapointed in this firmread more
I had a great expairance, The gentleman that helped me was fantastic and took care of me , from start to finish. Very... nice People and very helpful. Even got me a good Rateread more
Jhonson Hoong was amazing, he was so helpful, excellent costumer service , i was really please knowing that he was... taking care of what i need , i found them online and their services are sooooo god....5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️ for Jhonson !!!read more
Their agents are easy to talk with making the entire process of getting insured much easier . They have knowledge of... what they have to offer and quick to answer all your questions. They will work with you if you want to pay monthly or every six months. And you have coverage as you end your call that quick if your wanting to be back on the road. I would recommend Summer Insurance Servicesread more
The person whom helped me his name is. Tommy. This man was patient and kind to me even though I might have come across... as rude. Little did Tommy know I was at a point of crisis .. I just want to thank him and his company for getting me through this. I don’t know hiw I could make it up to him except I know for sure he will have favor with GOD.read more
Johnston Hoong, the representative I worked with was extremely helpful. Going way beyond what was needed to explain and... workout the coverage I needed. And finding an underwriter who gave me great price. And just as impressive was his follow through. I highly recommend Mr Hoong and his company.read more
customer service there kind of service was one of the kind when they told me I'll call you back they actually really... did call back they help me get the best coverage I needed and worked with me financially I give them a 5 star rate and recommend any one to it..read more
Sumner insurance always takes great care of me. when there is a better policy with a cheaper rate they always let me... know. Brandon is very professional and always makes the process very easy.read more
my agent Miguel handled all my needs more than once in a very timely manner and was very professional ,got me back on... the road again .Thank you Miguel !read more
Quick response getting me an insurance plan that works for me. I appreciate your help in contacting the DMV informing... them of my insurance....Great communication! . Thank you for your help...Glenn Mread more
it was fast simple and the agent knew about the company and offer low cost and willing to do payment plans if u didn't... have all the money but you were still able to have insuranceread more
Johnson Hoong was the absolute best person to talk to about my insurance. He made everything go so smoothly and... respectfully that i hope to have the ability to stay with Sumner for as long as i can.read more
Amazing, my rep, Johnson, walked me through everything, and was able to update my insurance information to all parties... needed, I am extremely happy and, Johnson, is a true hero, because I was lost in what I needed to do.I defiantly say Johnson, needs a promotion and RAISE! He has my heart! Amazing Service!Greg Powersread more
Not good for me. I am deaf and they said my insurance expired so I need pay 200 start again for this next year besides... my usual 200 insurance premiums. Not gonna use themread more
Marissa Mesa was so helpful that I cannot day anything but wonderful things about her. I was really frustrated but she... solved my problem and got everything straightened out. Thanks Marissa.read more
They truly try to work with you and what you can afford 😁I really liked the time and effort they took to help me find... the best rate for you.read more
My Sumner Rep was very patient, courteous, and professional. She was very direct when asked a question and very patient... especially during the electronic initial and signature section! Thank you.read more
beautiful customer service and will find you the best deals and will take their time to answer your questions. my... favorite is Jesse hes the best. I been dealing with him over 20 yrsread more
very determined to get car insurance for me at an age most other companies wont bother.. Great dedicated agents. Think... General and Sumner Insurance Services.read more
Alex was very helpful and great in speaking well mannered and overall a great help wonderful person. Would recommend... the company and Alex to anyone who need insurance.read more
Hey Luvs it me Lady Vanity💋I finally got Car insurance😜This Guy Rene at Sumner Ins. helped me get the best full... coverage insurance at a great price. He was very Polite, patient, and Down to earth. Never once did I feel pressured or annoyed. Thanks for Helping me Rene You're a Cool Guy😘read more
Jacob did an outstanding job helping me find auto insurance for my van. He was very polite and so helpful. I hope he... gets a commendation for his excellent customer service. Way to go, Jacob!read more
The young man that called me was so friendly. He was very professional but while waiting for his computer to update... info, he also made small talk. He was just very very nice. They did everything they could to get my price down to an affordable level. He didn't rush me to hurry, he made sure near the end of my call that I understood everything and made sure I had no more questions. He also sent an email with contact info in case questions came up later.read more
Alex is a great agent! He helped me in a jam, and I highly recommend everyone looking for affordable auto insurance to... work with him at Sumner Insurance!Dwight L. - a satisfied customerread more
Johnson Hoong was one of the best insurance agents I’ve ever encountered, he was very helpful and helped me get the... right policy It took him not more than 1 hour to do so and I couldn’t have felt more pleased with his service, he also sent my information over to the dmv :)Very kind and honest, I will recommend all my friends and family over to you guys!!!!read more
Took about 1 hour from the moment when i called till 2 of my cars were insured!!!! Greatly recommend this company have... really friendly and proffesional staff.read more
I would recommend summer insurance service because of the excellent service they have, thank you to agent Jordan temple... for your great service.read more
Alex was my agent, she was very thorough and I got me full coverage at a very reasonable price and she was able to... split-up my down payment, that was clutch. Alex then sent my information to the DMV and my Finance Company. I recommend Sumner wholeheartedly and try to get Alex an agent.read more
Monica Sanchez is best ... I soon I call with problems like me needing insurance asap she help me in the spot ... gives... me the best quotes for my budget... she's has the best customer service .read more
Absolute scam, They take money out of your account without authorization. Plus they make there money off commission so... they don't care about you at all. All the 5 stars on here are the idiot employees, which i wouldn't even consider people, just the grim off the world trying to scam you for moneyread more
Sumner Insurance has been very helpful to many people in their quest for affordable insurance coverage. No matter what... insurance you're looking for Sumner Insurance is there to help. Sumner Insurance. "We do the searching, you do the saving"read more